Introduction

Welcome to LUMJHAAI. We build RAG-powered, no-code AI chatbots that help businesses deploy intelligent assistants trained on their data. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website and services.

Information We Collect

• Contact information you provide (name, email, organization).
• Content you upload or provide to build chatbots (documents, FAQs, product data).
• Usage and analytics data (pages visited, features used, logs and errors).
• Cookies and similar tracking technologies.

How We Use Your Data

We use collected data to provide, improve, and maintain our services. Typical uses include:

• Training and building your RAG-powered chatbot from the content you upload.
• Delivering and personalizing features and product demos.
• Communicating with you about products, updates, and support.
• Security, diagnostics, and analytics to optimize performance.

RAG (Retrieval-Augmented Generation) & Your Content

When you upload documents or data to LUMJHAAI, we process that content to extract knowledge used by our RAG pipeline. Uploaded content is used only to build and serve the chatbot configurations you create, unless you explicitly agree to additional uses. We do not train our public models on your private data without explicit opt-in.

Cookies & Tracking

We use cookies and similar technologies to remember preferences, support authentication, and collect analytics. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect functionality.

Data Security

We implement reasonable technical and organizational measures to protect data from unauthorized access, alteration, or destruction. However, no system is completely secure — please use caution when sharing highly sensitive information.

Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or as required by law. You can request deletion of your account and content; see the "Your Rights" section for details.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy with a revised "Last updated" date.

Contact Us

If you have questions about this policy or want to exercise your data rights, email us at info@lumjha.ai .